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Posted Jan 10

IT Specialist - Infrastructure; Application Officer

Addis Ababa, Ethiopia Full Time

1. IT Specialist - Infrastructure (Female candidates are highly encuraged)


Job Description

World Vision Ethiopia (WVE) is an International Humanitarian Christian Organization whose objective is to provide holistic and integrated development and emergency response programs in the country. WVE National Office has an immediate opening for a person who fulfills the following qualifications.

Purpose of the position:

Lead the Infrastructure Unit and ensure the all IT infrastructures required by the business (be Systems, Networks, Power Solutions, Connectivity, any Hardware and software systems are placed with in the required standards, timeliness and cost effectiveness in a stable up-to-date reliable and secured way so as to enable the organization’s business using various acquisition, upgrading, maintaining, innovating based on solid understanding of business requirements and changes in alignment with WV IT strategies and standards, by working with clients, stakeholders and the team in the full lifecycle of IT infrastructure solutions deployment(developing and establishing IT infrastructure standards and procedures; assessing, selecting, recommending, designing, testing and implementing IT infrastructure solutions (hardware and software systems) administration, documentation, capacity building and support of the same)

Major duties:-

  • Manage and set priorities for the assessment, make or buy analysis, design, development/maintenance/upgrade and evaluation of all infrastructure systems, including LAN, WANs, Internet, Security, Wireless, Disaster Recovery , UPS and power related implementations and so on
  • Design and implement short- and long- term strategic plans to ensure Infrastructure capacity meets existing and future requirements at all levels and participate in the development of IT strategies and other managerial activities in collaboration with the ICT department management team.
  • Develop, implement, and maintain policies, standards, procedures, and associated training plans for Infrastructure administration and project management and ensure proper documentation of overall infrastructure including change management
  • Develop business case proposals, specifications, Terms of References, evaluation criteria, acceptance test checklists and ensure its implementations
  • Manage and ensure Infrastructure performance tests and reports (systems, network, security, disaster recovery, etc) are performed in a planned and regular manner with appropriate testing plans and approval
  • Negotiate with Vendors and Service Providers to secure and ensure infrastructure-specific products and services delivery are as per ICT and industry standards.
  • Plan and manage operational infrastructure related projects and activities build ICT team capacity, monitor and evaluation overall IT infrastructure, consolidate and maintain update IT inventory, conduct short and long term financial forecasts for expanded functionality at all levels (HO, RO, CP and APs).
  • Engage in and ensure appropriate tools like CFP, coaching and mentoring etc are practiced within the department to enhance smooth staff relations and accountability;

Job Requirements

Qualifications: Education/Knowledge/Technical Skills and Experience

The following may be acquired through a combination of formal or self-education, prior experience or on-the-job training:

  • Qualification required: BSc in Computer S., Information Technology, or related fields
  • Experience: 7 yrs or above in IT of which more than 5 years in the areas of IT infrastructure (networks and systems administration)/ 2 yrs or above in supervisory role in large organizations of equivalent size like WVE
  • Preferred: MSc/MA in Computer Science, Information Technology, related fields
  • Technical Training qualifications required: Trainings and hands on experience on MCSA and above preferably MCSE, CCNA and above preferable CCNP, A+, Lotus Notes Administration, Virtualization(Hyper-V) and systems center
  • Trainings on ITIL and project management are a plusWorking Environment / Conditions:
  • Work environment: Office-based with planned travel to the field
  • Travel: 20% Domestic/international travel is required.
  • On call: 30%
Additional Requirements: Committed to WV’s vision, mission and core values



2. Application Officer


Job Description

World Vision Ethiopia (WVE) is an International Humanitarian Christian Organization whose objective is to provide holistic and integrated development and emergency response programs in the country. WVE National Office has an immediate opening for a person who fulfills the following qualifications.

Purpose of the position

To provide technical support on the automation, implementation and administration of computerized systems and installation, configuration and support of partnership applications.

Major duties:-

  • Engage in and provide technical support to the unit on deployment and provision of customer support for partnership applications and automation, implementation and administration, support of in-house and SharePoint applications
  • Engage with external developers in business need analysis and software acceptance test such as Functional test, security test, scalability, performance etc as per SDLC standard
  • Develop, update and ensure appropriate documentation of user and technical/functional manuals (includes the ability to present the information both visually (ie. Use Case, Class, Sequence and other UML Diagrams), and through descriptive narratives.) Ensure the documentation of automation process, software in-code documentation etc as per industry software development standard (SDLC).
  • Engage in analyzing the current functional systems (in-house and partnership) for integration and conduct integration to enhance efficiency and accuracy; and, take part in improving application architecture of the organization
  • Identify, validate, and qualify in-house developed applications and services meet minimum standards for WVE systems through the use of programming disciplines necessary to achieve validation at the code level (Verification that data requirements, workflow, logical designs, operating environment, interfaces, etc).
  • Assist the IT Specialist in the preparation of the annual operation plan and ensure timely submission of standardized monthly, quarterly and annual accomplishment reports
  • Undertake additional responsibilities and projects as assigned by the IT Specialist

Job Requirements

Qualifications: Education/Knowledge/Technical Skills and Experience

The following may be acquired through a combination of formal or self-education, prior experience or on-the-job training:

  • Qualification required: BSc in Computer S., Information Technology, Mathematics or related Field
  • Experience: 5 years or above
  • Preferred: MSc/MA in Computer Science, Information Technology, Mathematics or related field
  • Technical Training qualifications required: Microsoft certified system developer (MCAD) and MCDBAs certified Preferred
  • Other: Three years or above practical applications development using VB/C#.net, Ms SQL 2005/8 (2012/14), Frameworks and Ms SharePoint Server 2010/13 experience Working Environment / Conditions:
  • Work environment: Office-based with frequent travel to the field
  • Travel: 10% Domestic/international travel is required. On call: 20% Additional Requirements: Committed to WV’s vision, mission and core values.


How to Apply

Interested applicants are required to fill the employment application form (you can get this form Here ) and email before the closing date of this announcement to recruitment_ethiopia@wvi.org

World Vision Ethiopia is a child focused Organization and is striving to keep children safe and is committed to ensuring that only those who are suitable to work with children are considered for this position.

Note: We do not receive CVs, application letters, credentials and supporting documents at this point

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